Shipping policy
Last updated: September 2026
At Maggie Lane, we are committed to delivering your order reliably and on time. Please review the details below before placing your order.
Where We Ship
The countries and regions we currently ship to are shown at checkout. If your delivery address is not available at checkout, we are unable to ship to that location at this time.
Shipping Cost
We offer free standard shipping on all orders, with no minimum purchase required. There are no hidden fees or surcharges from us. The price you see at checkout is the final price you pay, plus any applicable taxes.
Customs, Duties, and Taxes
Depending on your delivery location, your order may be subject to import duties, taxes, or customs fees. Where these are not collected at checkout, they are determined by local authorities and are the responsibility of the recipient.
Order Processing Time
Orders are typically processed within 1–3 business days (Monday through Friday, excluding public holidays). You will receive a shipping confirmation email with your tracking number once your order has shipped.
During peak periods or promotional events, processing times may be slightly longer. We will notify you by email if there is a significant delay.
Orders placed on weekends or public holidays will begin processing on the next business day.
Estimated Delivery Timeframes
- Processing time: 1–3 business days
- Transit time: 7–15 business days
- Estimated total delivery: 8–18 business days
Delivery estimates are not guaranteed and may be affected by carrier delays, customs processing, weather conditions, or other factors outside our control. All timeframes refer to business days (Monday–Friday), excluding public holidays.
Shipping Carriers
We work with trusted carriers, which may vary depending on your delivery location. The carrier is selected at the time of dispatch based on your destination and order size.
Order Tracking
All orders are shipped with tracking. Once your order has shipped, you will receive an email with your tracking number and a link to follow your delivery.
Shipping Restrictions
We are currently unable to ship to:
- P.O. Boxes
- Military or diplomatic addresses
If your order is placed with a restricted address, we will contact you to arrange an alternative delivery address.
In-Store Pickup
We do not offer in-store pickup. All orders are shipped directly to your delivery address.
Failed Deliveries
If a delivery fails due to an incorrect or incomplete address provided at checkout, or if a package is returned to us as undeliverable, we will contact you to arrange reshipment. Additional shipping fees may apply for reshipment of returned packages.
Lost or Damaged Packages
If your order appears to be lost or arrives damaged, please contact us as soon as possible at support@maggie-lane.com, and we will work with the carrier to investigate and resolve the issue promptly.